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Small Business Edition

 
 

Overview

BlackBerry® Enterprise Server – Small Business Edition is a smart choice for organisations with up to 15 BlackBerry® smartphone users. With BlackBerry Enterprise Server – Small Business Edition, you and your employees can access your business communications and information wirelessly with*:

  • Email
  • Corporate data
  • Instant messaging
  • Phone
  • Internet access
  • Text messaging (SMS and MMS)
  • Organiser

What is BlackBerry Enterprise Server? How does the Small Business Edition differ from the full edition?

BlackBerry® Enterprise Server is robust software that securely links your BlackBerry smartphone with your company’s email system and other applications. The BlackBerry Enterprise Server – Small Business Edition contains all the same features and functions as the full BlackBerry Enterprise Server. It is designed specifically for organisations that need to mobilize up to 15 employees. You get five users, or Client Access Licenses (CALs), when you purchase the BlackBerry Enterprise Server – Small Business Edition for IBM® Lotus® Domino®, Microsoft® Exchange or Novell® GroupWise®. You also get one complimentary BlackBerry support incident. If you want to add more users, you can purchase additional CALs. And if your needs grow past 15 users, you can upgrade to the full BlackBerry Enterprise Server by simply purchasing a special upgrade unlock key. The BlackBerry Enterprise Server – Small Business Edition is the ideal solution for a small business with big business ambition.

Hardware Requirements

  • Intel® Pentium® IV processor (2GHz or greater)
  • 1.5 or more gigabytes of RAM available

How to Buy

BlackBerry Enterprise Server can be ordered through wireless service providers.

*Check with service provider for availability, roaming arrangements, service plans and features. Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server Software, BlackBerry® Desktop Software and/or BlackBerry® Device Software and may require additional development or third-party products and/or services for access to corporate applications and use of certain models of BlackBerry smartphones. Prior to subscribing to or implementing any third-party products and services, it is your responsibility to ensure that the airtime service provider you are working with has agreed to support all of the features of the third-party products and services. Installation and use of third-party products and services with Research In Motion (RIM) products and services may require one or more patent, trademark or copyright licenses in order to avoid infringement of the intellectual property rights of others. You are solely responsible for determining whether such third-party licenses are required and are responsible for acquiring any such licenses. To the extent that such intellectual property licenses may be required, RIM expressly recommends that you do not install or use these products and services until all such applicable licenses have been acquired by you or on your behalf. Your use of third-party software shall be governed by and subject to you agreeing to the terms of separate software licenses, if any, for those products or services. Any third-party products or services that are provided with RIM products and services are provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the third-party products or services and RIM assumes no liability whatsoever in relation to the third-party products and services even if RIM has been advised of the possibility of such damages or can anticipate such damages.

 

Features

The BlackBerry® Enterprise Server – Small Business Edition contains all the same features and functions as the full BlackBerry® Enterprise Server. BlackBerry Enterprise Server v4.1 integrates with your existing enterprise systems and offers the following features:

  • Server software that allows hands-on control of the BlackBerry® Enterprise Solution
  • Enterprise-grade security features
  • Centralised management for IT departments
  • Enterprise Instant Messaging
  • Application development platform—BlackBerry® Mobile Data System (BlackBerry MDS)
  • Highly scalable, whether you have 5 users or 100,000 users

Read below for a more in-depth examination of these features:

Management and support

Lower administrative and support costs from user group management and role-based administrator access. BlackBerry Enterprise Server v4.1 includes:

  • Centralized administration console — provides a common interface for managing all components of the BlackBerry Enterprise Solution
  • Role-based administration — allows tasks to be delegated to lower-level employees, while ensuring strict control over access to sensitive operations
  • Group-based administration — eases administrative tasks by assigning properties and performing tasks across groups, such as IT policies, email filters, application pushes and more

BlackBerry Enterprise Server supports more than 100 over-the-air wireless IT policies and commands that enable IT staff to:

  • Impose device lock-down
  • Wipe data from lost or stolen devices
  • Define and wirelessly enforce security settings such as Bluetooth® lockout and controlling access to voice calling

IT staff can also control access to BlackBerry® smartphones using common access cards (CACs) and the optional BlackBerry® Smart Card Reader.

The BlackBerry Enterprise Solution enables IT staff to deploy wireless network and systems management (NSM) solutions, including remote IT administration, workflow management for service management and server monitoring. Wireless NSM tools allow IT departments to provide improved quality of service to users—making your team more efficient and more effective. Administrators can wirelessly receive service outage notifications, change parameters and send commands for managing faults, configuration, performance and security within your organisation’s IT department.

Enterprise Instant Messaging

Boost productivity and responsiveness throughout your company by providing your mobile users with wireless access to enterprise instant messaging and presence awareness tools.

BlackBerry Mobile Data System

BlackBerry Mobile Data System dramatically reduces the amount of time and resources required to develop, deploy and manage wireless applications for mobile workers. It includes:

  • BlackBerry MDS Services — Manage interactions and requests between BlackBerry smartphones and enterprise applications
  • BlackBerry MDS Developer Tools — Create wireless applications for the BlackBerry Enterprise Solution
  • BlackBerry MDS Device Software — Enable applications built with BlackBerry MDS Developer Tools to run on BlackBerry smartphones

Security enhancements

Protect your enterprise data with further enhancements to the already robust security features of the BlackBerry Enterprise Solution:

  • PIN-to-PIN and text (SMS and MMS) message auditing — enables compliance with government regulations and provides a log of all phone calls
  • Support for S/MIME encrypted email — ensures email security is maintained during wireless transmission
  • Available BlackBerry Smart Card Reader — creates a secure, two-factor authenticated environment for granting access to BlackBerry and PKI applications
  • Other critical security features — includes support for hard deletes, backup/restore of saved messages, SNMP monitoring enhancements and enterprise device authorization
 

Resources

Looking for more information about BlackBerry® Enterprise Server – Small Business Edition? Consult the resources listed below.

Getting started with BlackBerry Enterprise Server – Small Business Edition

Choose your platform. Find out more about BlackBerry® Enterprise Server for:

Managing BlackBerry Enterprise Server

Other resources

 

Support

Self Service

BlackBerry Technical Support

If you’re not able to resolve your issue using the self-service resources listed above, there are a number of BlackBerry Technical Support options available to you:
  • BlackBerry® Technical Support Services — an annual support program offering technical support directly from the experts at Research In Motion (RIM). Provides support for all components of the BlackBerry solution and free software version upgrades.

Related Links

BlackBerry Enterprise Server for: