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Professional Services

Professional Services

 

Overview

In a world where expert opinion and seasoned advice are the standard, it's more important than ever to not only work efficiently but provide clients with the best service possible. That's why today's professional services firms—specializing in law, accounting, business consulting or technology consulting—are finding ways to sharpen their competitive edge by fine-tuning every aspect of their business to deliver higher quality service and become more efficient and responsive to their clients' needs.

For busy professionals, access to critical applications and client data are the keys to making important decisions. Without access to this information on the go, they won't be able to make important, time-sensitive decisions when away from the office, putting you at a disadvantage with your competitors. In an ideal world, your teams would have limitless access to all the information they need, whenever they need it, wherever they are.

BlackBerry® Business Solutions help your firm deliver the best client service by allowing you to capture more billable hours, enhance productivity, increase client satisfaction and attract the best people.

  • On-the-go access to email, personal information management, voice and web
  • Wireless access to time and billing systems, Customer Relationship Management (CRM) and document management applications
  • Integration with third party online research tools
  • A robust, scalable solution
  • Advanced security features to protect the integrity and confidentially of client data and your firm's information

Learn how organisations such as yours have benefited from a BlackBerry® solution

 

Products & Services

BlackBerry® Business Solutions are made up of customisable software and services because the best solution for your business should be one based on your business.

BlackBerry Smartphones

BlackBerry Business Solutions provide a choice of powerful smartphones and BlackBerry® enabled devices to best suit your needs.

BlackBerry Software

BlackBerry software manages the link between the BlackBerry smartphone and your business.

The Software It's right for you if... It provides these features
BlackBerry® Internet Service You're an individual or a small business and you use an Internet Service Provider (ISP) for your email. BlackBerry Internet Service provides wireless access to communications and information with no server software, solution outsourcing or IT resources required.
BlackBerry® Enterprise Server Whether a small business or large enterprise, you use Microsoft® Exchange, IBM® Lotus® Domino® or Novell® GroupWise® to manage your email. BlackBerry Enterprise Server software allows organisations to extend the benefits of their email or messaging application and other enterprise tools to mobile professionals.
Hosted BlackBerry® Enterprise Server You're looking for all the benefits of the software in an easy and affordable way. Hosted BlackBerry Enterprise Server allows you to add wireless capabilities through an outsourced version of BlackBerry Enterprise Server.

Research In Motion (RIM) Professional Services

The RIM® Professional Services group can be engaged to provide guidance on the initial design and architecture of mobile solutions, assist with upgrade management or manage new infrastructure or application development projects. Learn more about RIM Professional Services

BlackBerry Partner Solutions

Connect to your existing Field Service or Customer Relationship Management (CRM) software with the help of a trusted third party who specialises in this application area. Take a look at the partner solutions available

 

Partner Solutions

Mobilise your professional services firm with the help of over 300 BlackBerry® Alliance Members that build out-of-the-box and custom enterprise applications*. Below is a list of some of the members serving your community, which includes law, accounting, business consulting and technology consulting firms.

Third Party Solutions for Time & Billing & Enhanced Document Management

Airtime Management Inc.

A4P runs in the background on a BlackBerry® smartphone and captures the time spent on calls, email messages and other events. Tasks that are billable to a client/project are automatically assigned the appropriate billing codes stored in memory. The user deems an event as billable upon completing a task—without interruption in workflow. Captured data is wirelessly sent to A4P's backend system, which allows access to time records via the web.

Third Party Solutions for Client Relationship Management & Personal Productivity

Onset Technology

METAmessage – Professional provides a suite of capabilities that significantly enhance the value of any BlackBerry smartphone. For mobile professionals, the ability to quickly access contact information from Customer Relationship Management (CRM) applications is mission critical. Every BlackBerry user needs METAmessage spell checking. And, on the road, users want access to the documents located on their office networks—they want to send typo-free messages—and they want to print documents, messages and attachments on any convenient fax machine or network printer. Professional delivers all this and much more—it is a must-have on every smartphone.

Third Party Solutions for Continuity of Operations Planning

Wallace Wireless

WIC, the Wallace Incident Communicator™, is the enterprise solution for wireless incident management and secure crisis communications. In a crisis, WIC delivers secure, audited Chat, PIN and even snap-shot TV images on your BlackBerry smartphone. WIC also ensures that your plans, forms, maps and call lists are always up-to-date on your staff's BlackBerry smartphones.

*Your use of third party software, hardware, products, and/or services (collectively, the "Third-party Information") shall be governed by and subject to your agreement with the third party, including without limitation, your agreement to the terms of separate Third-party Information licenses, if any. Any Third-party Information that is provided with or without Research In Motion (RIM) products and/or services is provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the Third-party Information and RIM assumes no liability whatsoever in relation to the Third-party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. The inclusion of Third-party Information herein does not imply endorsement by RIM of the Third-party Information or the third party in any way. RIM does not control and is not responsible for any Third-party Information, including without limitation, the content, accuracy, intellectual property issues, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of the Third-party Information.

 

Customer Success

Learn about the organisations around the world that have been successful implementing BlackBerry® Business Solutions.

  • Holland & Knight (PDF)
    Learn how this trailblazing law firm leads with BlackBerry® smartphone applications for legal.
  • Morgan Miller Blair (PDF)
    Learn how this trailblazing law firm leads with BlackBerry smartphone legal applications.
  • Reed Smith LLP (PDF)
    Find out how this law firm gets connected with BlackBerry smartphones and delivers on an important customer service commitment.
  • Ropes & Gray LLP (PDF)
    See how the benefits of BlackBerry smartphones have made the tool a compulsory for this Boston law firm.
 

How to Buy


Product Purchasing Options Next Steps
BlackBerry® Smartphones Smartphones can be purchased from a variety of network service providers and retail stores
  • Locate the smartphone you are interested in and select a service provider
  • Go directly to your service provider's web site to locate a dealer near you
BlackBerry® Enterprise Server Software Server software can be purchased from a variety of network service providers
  • Go directly to your service provider's web site to place your order
BlackBerry® Accessories BlackBerry smartphone charging solutions, holsters, battery doors and BlackBerry® Smart Card Readers are available for purchase online
RIM® Professional Services The RIM Professional Services group offers packaged or custom consulting engagements in the areas of Architecture Services, Application Services and Business Services
Partner Solutions (Applications) Partner solutions or third-party applications are available for simple, out-of-the box applications such as games or expense reporting online. Enterprise class applications are available directly from third parties that participate in the BlackBerry® Alliance Program

Related Links

Videos

  • Watch the video to learn how BlackBerry Business Solutions can transform the way you do business
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