Overview

In today's fast-paced business environment, mobile executives and decision makers must make quick, informed decisions. Being unable to access information in the field makes it difficult to remain responsive and almost impossible to make good decisions.

Business Intelligence (BI) solutions for BlackBerry® smartphones can help decision makers access and prioritise critical data from just about anywhere. Decision support can be improved and accelerated with constantly updated data, facilitated by the BlackBerry push architecture. Decision makers can access at-a-glance information, monitor performance against targets and receive alerts of predefined events.

BI solutions for BlackBerry smartphones can enhance the daily productivity of mobile executives by allowing them to:

• Instantly access sales, product and organisational performance data in any database
• View performance by day, week, month, quarter and year
• Compare performance vs. target
• Quickly drill-down from division-region-district-account
• View customisable reports
• Access data that is refreshed automatically

Extend BI to BlackBerry smartphones to:

• Remove the requirement to be near a desktop to view critical data
• Support decision-making with automatic alerts and automatically refreshed data
• Provide at-a-glance performance monitoring, permitting accelerated action

Learn how organisations have benefited from using BI solutions on BlackBerry smartphones

Products & Services

BlackBerry® Business Solutions are made up of customisable software and services because the best solution for your business should be one based on your business.

BlackBerry Smartphones

BlackBerry Business Solutions provide a choice of powerful smartphones and BlackBerry® enabled devices to best suit your needs.

BlackBerry Software

BlackBerry software manages the link between the BlackBerry smartphone and your business. BlackBerry® Enterprise Server software allows organisations to extend the benefits of their email or messaging application and other enterprise tools to mobile professionals. Find out more about BlackBerry Enterprise Server

Research In Motion (RIM) Professional Services

The RIM® Professional Services group can be engaged to provide guidance on the initial design and architecture of mobile solutions, assist with upgrade management or manage new infrastructure or application development projects. Learn more about RIM Professional Services

BlackBerry Partner Solutions

Connect to your existing Business Intelligence software with the help of a trusted third party who specialises in this application area. Take a look at the partner solutions available

Partner Solutions

BlackBerry® Alliance Members that feature third-party solutions* for extending Business Intelligence (BI) to BlackBerry® smartphones include:

Cognos

Cognos 8 Go! Mobile extends the value of the proven Cognos 8 Business Intelligence architecture by providing users with access to timely, secure and personalised information on their BlackBerry smartphones. Cognos 8 Go! Mobile is the latest addition to the Cognos 8 Go! family of Access Modes designed to help you increase business intelligence adoption rates and make BI pervasive within your organisation. These Access Modes let you integrate reports, analyses and other BI content into applications and interfaces that everyday users are familiar with. With Cognos 8 Go! Mobile, users can increase their productivity and improve their decision-making when working remotely by accessing operational and strategic information about customer orders, product performance and more.

• Cognos 8 Go! Mobile (PDF)

Mirifex

Mobile Business Access (MBA) software from Mirifex is a mobile framework containing a suite of application templates that let you fully interact with your enterprise network and BI solution through your BlackBerry smartphone. Friendly to any data source, MBA can be customised for you to view Key Performance Indicators (KPIs) while on the road, give your sales force the power to transact business remotely and more. It's all formatted comfortably on screen, scalable to grow with you and built on an existing base platform—making it a cost-efficient alternative to custom software.

• MBA (Mobile Business Access) (PDF)

Vaultus

The Vaultus Executive Dashboard Solution (powered by Cognos) lets companies view up-to-date sales data on BlackBerry smartphones. The Executive Dashboard (and all the data) reside on the BlackBerry smartphone. Managers can access performance management data virtually all the time, even when out of wireless coverage. Managers can view regional, district and individual brand sales data in several ways, including prior day vs. same day last year, prior week, prior month and prior year. Managers can also compare performance of several brands concurrently and assess performance vs. "plan".

• Vaultus Executive Dashboard (PDF)

Webalo

The Webalo Mobile Dashboard Service is the first business intelligence service providing a fast, low-cost way of distributing reports to BlackBerry smartphone users in an easy to read format. Subscribers can rapidly communicate business intelligence information such as key performance indicators, forecasts, scorecards and dashboards to their mobile workforce. Reports are emailed to the service and automatically transformed for delivery to BlackBerry smartphones. The Mobile Dashboard enables critical information about business operations, such as sales forecasts, inventory status, staff utilisation and other critical performance data to be presented to decision makers on their BlackBerry smartphones. This on-demand service provides an environment that results in a more cohesive company operations model that's able to sense and respond to changes, in near real-time.

• Webalo Mobile Dashboard Service

*Your use of third-party software, hardware, products, and/or services (collectively, the "Third Party Information") shall be governed by and subject to your agreement with the third party, including without limitation, your agreement to the terms of separate Third-party Information licenses, if any. Any Third-party Information that is provided with or without Research In Motion (RIM) products and/or services is provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the Third-party Information and RIM assumes no liability whatsoever in relation to the Third-party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. The inclusion of Third-party Information herein does not imply endorsement by RIM of the Third-party Information or the third party in any way. RIM does not control and is not responsible for any Third-party Information, including without limitation, the content, accuracy, intellectual property issues, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of the Third-party Information.

Customer Success

Organisations around the world have successfully implemented BlackBerry® Business Solutions. Take a look at some of their stories and find out what BlackBerry Business Solutions can do for you.

• Broward County Emergency Management (PDF)
  Learn how BlackBerry® smartphones helped Broward County Emergency Management simplify their communication devices in the field, allowing for field reporting and responsiveness.

• Cambridgeshire County Council (PDF)
  Learn how a BlackBerry® solution contributed to Cambridgeshire County Council's reduction in number of hospital admissions and improved the overall quality of care provided to its social services clients.

• City of Nanaimo
  Lean how using a BlackBerry solution, inspectors were given the ability to enter data from the field into the organisation's database. They also pioneered a unique remote printing solution for generating letter-sized forms from the inspector's vehicles.

• Grayson Homes
  Find out how BlackBerry Business Solutions and ATSG's CQM solution combined to help Grayson Homes improve their quality control initiatives and win the 2005 National Housing Quality Gold Award.

• Gruppo Finmeccanica (PDF)
  See how a BlackBerry solution allowed executives to travel between offices, as well as visiting subsidiaries, and still be present at crucial international negotiating tables.

• Loire Atlantique Fire & Rescue Authority (PDF)
  Learn how a BlackBerry solution solved the two main challenges faced by SDIS Loire-Atlantique: availability and responsiveness.

• Morgan Miller Blair (PDF)
  Learn how this trailblazing law firm leads with BlackBerry applications for legal.

• Pennsylvania Office of the Attorney General (PDF)
  See how BlackBerry smartphones help The Pennsylvania Office of the Attorney General increase response times across all levels of the agency—giving key personnel access to important contact information, improving Help Desk response to trouble tickets and giving law enforcement agents access to state and federal data.

• The Stellar Group (PDF)
  Find out how BlackBerry smartphones increase overall productivity for this construction firm and replace the need for laptops for 90% of traveling users.

• US Department of Agriculture (PDF)
  Learn how a BlackBerry solution allowed the US Department of Agriculture to better serve its clients, by providing remote network monitoring and management of its Linux®, UNIX® and Microsoft® servers.

• West Yorkshire Police (PDF)
  See how a BlackBerry solution helped improve police presence on the streets and increased officer productivity.

Resource Library

Tools

• ROI Calculator for BlackBerry® Beyond Email

Webcasts

• Executive Brief: Introduction to the BlackBerry® Enterprise Solution and Taking Applications Wireless

News & Events

Stay up-to-date with the latest information on press releases, articles and events we will be attending in the coming months.

Events

Check back soon for the latest events.

Press releases

• Cingular Wireless Honors SAS for Innovative Use of Wireless Technology

How to Buy