Overview

When your sales force is out in the field, they're away from the most important thing that connects your business to your customers—your Customer Relationship Management (CRM) database. Imagine if they could update information and have instant access to unlimited customer data, virtually anytime, anywhere. They could close deals faster and improve customer satisfaction simply by responding quickly with the most up-to-date account, inventory and order information right at their fingertips. And your company could identify opportunities to gain a competitive advantage.

BlackBerry® Business Solutions enable your sales force to be more efficient and effective. Now they don’t have to search for a wireless network connection or head back to the office to upload customer information. BlackBerry Business Solutions incorporate the industry’s best software, services and hardware, so your sales force can wirelessly receive opportunity alerts and access account information, pricing details and inventory status information no matter where they are.

BlackBerry Business Solutions can give your salespeople wireless access to:

• Enterprise CRM systems
• Sales force automation systems
• Order status information
• Inventory availability
• Account history
• Sales forecasts
• Email, phone, contacts, Internet

Products & Services

BlackBerry® Business Solutions are made up of customisable software and services because the best solution for your business should be one based on your business.

BlackBerry Smartphones

BlackBerry Business Solutions provide a choice of powerful smartphones and BlackBerry® enabled devices to best suit your needs.

BlackBerry Software

BlackBerry software manages the link between the BlackBerry smartphone and your business.

Research In Motion (RIM) Professional Services

The RIM® Professional Services group can be engaged to provide guidance on the initial design and architecture of mobile solutions, assist with upgrade management or manage new infrastructure or application development projects. Learn more about RIM Professional Services

BlackBerry Partner Solutions

Connect to your existing sales automation or CRM software with the help of a trusted third party who specialises in this application area. Take a look at the partner solutions available

Partner Solutions

Mobilise your business with the help of over 300 BlackBerry® Alliance Members that build out-of-the-box and custom enterprise applications*. Here is a list of some of the members providing third-party sales force automation solutions.

Antenna A³ for Sales Intelligence

Antenna Software offers an integrated suite of vertically focused mobile enterprise applications for knowledge management and sales force automation that provide total mobility for mobile sales organisations. Known as Antenna A³ for Mobile Sales Intelligence, it enables mobile sales professionals to access and interact with essential information from enterprise systems using BlackBerry® smartphones.

• Antenna A3 for Sales Intelligence Datasheet (PDF)

Mirifex MBA (Mobile Business Access)

Mirifex Mobile Business Access (MBA) is a quick deployment mobile application framework that provides enterprises with a template-based method to mobile-enable critical applications on BlackBerry smartphones. MBA works in both push and pull mode to allow full interactive access to corporate applications, databases and other stored information.

• Mirifex Datasheet (PDF)

Saratoga Wireless for BlackBerry

Saratoga Wireless™ for BlackBerry smartphones from Saratoga Systems provides secure connectivity to enterprise data from back-end systems. This powerful wireless data access platform extends access to existing enterprise data, applications and business processes to groups of mobile workers, virtually anytime, anywhere. It enables users to increase their productivity, make more informed decisions and improve customer relations through improved customer responsiveness.

• Saratoga Wireless Datasheet (PDF)

Sendia Wireless Salesforce Automation

Sendia Wireless Salesforce Automation (SFA) is an easy-to-use application that extends Customer Relationship Management (CRM) functionality to BlackBerry smartphones, giving mobile professionals the power to interact wirelessly with live account information while in the field. Highly customisable, Wireless SFA can be centrally managed and is available for salesforce.com, Peoplesoft® CRM and Siebel® SMB.

• Sendia Wireless SFA Datasheet (PDF)

Vaultus Sales Application

With Vaultus, firms can run their sales applications on BlackBerry smartphones, giving reps and managers wireless access to pertinent information, even when away from wireless coverage. With Vaultus, firms can run any packaged or homegrown sales application on BlackBerry smartphones, including Siebel, SalesLogix, Onyx, PeopleSoft, SAP® and Oracle®.

• Vaultus Sales Datasheet (PDF)

Vettro Corporation

Vettro RainMaker, a comprehensive mobile application for Salesforce.com users, provides online and offline access to critical sales and customer data. The application is optimized for BlackBerry smartphones and can be installed, updated and even deleted wirelessly, eliminating the need to recall devices from the field. Vettro RainMaker provides sales organisations with access to the information they need to more effectively manage their pipeline, respond to leads and customer requests faster and increase selling time in the field.

• Vettro RainMaker

*Your use of third party software, hardware, products, and/or services (collectively, the "Third Party Information") shall be governed by and subject to your agreement with the third party, including without limitation, your agreement to the terms of separate Third-party Information licenses, if any. Any Third-party Information that is provided with or without Research In Motion (RIM) products and/or services is provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the Third-party Information and RIM assumes no liability whatsoever in relation to the Third-party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. The inclusion of Third-party Information herein does not imply endorsement by RIM of the Third-party Information or the third party in any way. RIM does not control and is not responsible for any Third-party Information, including without limitation, the content, accuracy, intellectual property issues, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of the Third-party Information.

Customer Success

Learn about organisations around the world that have successfully implemented BlackBerry® Business Solutions.

• Aegis Funding Corporation (PDF)
  Discover how a top 40 US mortgage production franchise with 200 sales people replaced the need for expensive laptops or physical offices with intranet-based access to financial and corporate data on BlackBerry® smartphones.

• JJ Barnicke Limited
  Learn how this commercial real estate firm with more than 400 sales professionals got instant access to corporate property information to better serve clients and speed up sales cycles by accessing their Customer Relationship Management (CRM) system on BlackBerry smartphones.

• Lafarge North America (PDF)
  Find out how the largest diversified supplier of construction materials improved the efficiency of translating pricing changes for raw materials to their customers by using BlackBerry smartphones.

• OrthoRehab (PDF)
  Managing an inventory of more than 17,000 pieces of equipment was proving ineffective with OrthoRehab's paper-based method. Learn how the company dramatically improved inventory management with BlackBerry smartphones.

• Stellar Group (PDF)
  Learn how the BlackBerry solution helped Stellar Group's project managers to manage their appointments more effectively with wireless calendaring, email and access to corporate data.

Resource Library

Brochures

• BlackBerry® Business Solutions for Sales (PDF)
• Mobilize your Sales Force datasheet (PDF)

Tools

• ROI Calculator for BlackBerry® Beyond Email

Multimedia

• Video: Automating Sales Forces with BlackBerry

Webcasts

• Mobile Customer Relationship Management
• Mobilize your Sales Force
• Building the Business Case for Applications on BlackBerry

White Papers

• Mobile Customer Relationship Management for the Professional on the Go (PDF)

News & Events

Stay up-to-date with the latest information on press releases, articles and events we will be attending in the coming months.

Check back soon for updates.

How to Buy